Best Online Reputation
& Review Management Software
-
BEST Online Review Management Software
-
BEST Online Reputation Software
-
BEST Review Monitoring for Customer Reviews
-
BEST Way to Generate reviews
-
Optimal Business Reputation Improvement
Plus, the Price Performance LEADER
CHALLENGES WITH ONLINE REVIEWS
OVER 90% OF CONSUMERS READ ONLINE REVIEWS
In fact, there are over 26,000 reviews posted online per minute! So it’s a sad day when you Google your business & find you aren’t doing as well as you thought.
NEGATIVE REVIEWS ARE NOT GOING AWAY ON THEIR OWN
You must manage your reviews. However, managing reviews manually is difficult–with over 600 review sites, you’re seldom aware of all your reviews or your Net Promoter Score.
IN SPITE OF YOUR BEST EFFORTS…
Some of your customers are NOT happy and they’re telling everyone online. But unhappy customers are disproportionately vocal and often don’t fairly represent your business. Some are even written by competitors!
IT TAKES TIME TO MANAGE YOUR ONLINE REVIEWS
Especially if you don’t use reputation software–time that you simply don’t have.
THE BIG QUESTION?
Perhaps you should consider…
FIVE MAIN REASONS TO CONSIDER INVOTEQ
1) BEST ONLINE REPUTATION MANAGEMENT PLATFORM
Invoteq review management software provides all-in-one access to manage your online reputation with a Dashboard, Detailed Analysis, and UNIQUE customizations for a tailored, faster, and stable experience. Features include:
- BEST Administration
Invoteq grants access levels for every type of user, so multiple team members can manage your reputation using just the features they need to do their job. The platform even includes an optimized email systemdesigned to get you past the spam filters—critical when sending thousands of requests to review your product or service.
- BEST Mobile Access to Manage Online Reviews
Unlike other online reputation management software services (also known as review management software) that provides a “light” app with scaled down features, Invoteq has full-featured web access optimized for mobile devices. You get the same powerful mobile capabilities as a desktop at ultra-fast speeds.
- One of the MOST Secure – Online Reviews
Invoteq delivers secure admin access with full data encryption, double encrypted passwords, including the unique ability to hide client’s names, making it one of the industry’s most secure review management software with full 3rd party verified HIPAA Compliance.
- One of the MOST Stable Online Review Management Services
Invoteq is renowned for reliability. Monitored 24/7 with a minimal 99.9% verified up-time, you’ll be able to monitor reviews and increase your ability to respond to negative customer reviews before they cause damage.
2) BEST REVIEW MONITORING FOR CUSTOMER REVIEWS
Invoteq provides a thorough business reputation analysis of your online business reviews while giving you a comprehensive view of your online reputation. By utilizing the online reputation management tools, you can see a clear line of growth and productivity.
- BEST Online Reputation Management Dashboard
With the industry’s most customizable role-based dashboards, you can design your preferred layout using robust filters based on ratings, date, source, review site, marketing campaign type, and more.
- BEST Business Reporting
Invoteq online reputation management software includes competitive rankings, ratings and reviews over time, timeline reports, with customizable filters, even showing if your listings are consistent. The email reports with detailed graphs show you your Net Promoter Score and can be customized to match your brand identity and company logo.
- MOST Review Sites Reviewed
Invoteq monitors the MOST review sites of any other online reputation management service (over 600 vs less than 250 with other online review platforms), ensuring you have the widest coverage and reduces the risk of missing any review opportunities
3) BEST WAY TO GENERATE REVIEWS
Invoteq provides the most versatile online reputation management software with marketing campaigns and market research surveys designed around your business to get more customer feedback which converts into more public reviews online.
- Global Access to Online Reviews
Invoteq is the ONLY Online Review Management software company that offers 26 different languages, providing you unlimited global access for local and international business reputation management.
- Review Marketing for Online Reputation Management
Customer-driven marketing with drip, review, and automated campaigns that are fully customizable and timed perfectly. Invoteq's Patent Pending Automatic Email Domain Correction ensures that you are reaching your customers without error.
- Visual Preview of your Review Generation
A panoramic view of your entire online review flow is available on one interactive screen (showing locations, stars, positive responses, negative red flags and more)–all on one screen–within your review management software.
- Customer Market Research Surveys
Fully customizable surveys tell you exactly how your customers feel about your product or service—helping you fully address significant issues.
- BEST ROI Conversion Reports
To see the ROI for your efforts, look no further than our matching system. Invoteq is the only online reputation management review software that matches customer reviews and reports private customer feedback requests to public reviews.
4) BEST REVIEW MANAGEMENT SOFTWARE
Invoteq offers the industry best review management within a fully comprehensive platform, including automated review alerts, with unmatched report customization (including complex filters), the ability to resolve issues, respond directly to reviewers, plus unique features that automatically find review site links, monitor and even fix the broken links.
- Track Negative Customer Feedback to Resolution
Includes an easy-to-use ticketing system where you manage negative review resolution, generate Issue Resolution reports and help convert your customer experience into positive reviews. Invoteq also integrates with popular support ticket systems and CRM platforms to reduce double entry and ensure thorough follow up.
- Automatic Review Alerts
Get notified every time someone posts a review about your product or service, plus you can filter these alerts by source and star rating—so you can prioritize your responses and stay 100% current with your business reputation.
- Review Site Auto-Fix Link Management
Unlike other platforms that don’t find broken site links, Invoteq automatically finds and monitors review site links, plus it will also FIX broken links to review sites, guaranteeing the best chance that you won’t miss your valuable reviews.
5) OPTIMAL BUSINESS REPUTATION IMPROVEMENT
Invoteq empowers your business with all the online reputation management tools to boost your business reputation and bottom line.
- Star Rating in Google Search
Invoteq is one of the few online reputation management systems that can associate your testimonial review “stars” to your Google business search listings. With rich snippets, testimonial review stars provide a distinct “attention getter” advantage.
- Best Review Testimonial Microsite
Other online review management services host your customer review testimonial microsite off their website, generating SEO traffic for them, not you. Invoteq includes an app/widget that allows you to run the microsite off your own site (optimizing YOUR traffic).
- MOST powerful online reputation management rules
Pull your best online reviews together with the exact criteria you want. Select filters to fix issues and see how your business reputation has improved.
- Review Testimonials on Your Site
Your online reviews and testimonials are pushed automatically to populate your microsite–ensuring you always display the latest reviews.
- Best Online Reputation Management SEO analysis
Invoteq's customizable SEO Impact Analysis shows exactly where your company reputation stands among the competitors and how to boost your online rankings.
PLUS, THE PRICE PERFORMANCE LEADER
Invoteq provides the best features, customization, and results at an affordable price.
No cost for support, installs or updates.
FREE US-Based Support
Includes detailed videos, articles, and how-to guides at no extra cost.
Excellent Support Library
Can save you thousands in staff wages versus having to do it manually.
Automated
Talk to a LIVE person 10 hours weekdays, 8 am to 6 pm PT, plus quick email support.
Extended Voice & Email Support
Packages can be up to 40% less than some competitive platforms.
Affordable – 40% less
Add as many team members to the platform as you wish for no additional cost (unlike other platforms that charge more per user)
Unlimited Users
Key Statistics
%
of consumers used the internet to find a local business in the last year, with 33% looking every day
%
of consumers read online reviews for local businesses, with 52% of 18-54-year-olds saying they ‘always’ read reviews
%
of people would consider using a business with less than 4 stars
The average consumer reads 10 reviews before feeling able to trust a business
The average consumer spends 13 minutes and 45 seconds reading reviews before making a decision
Among consumers that read reviews
%
read businesses’ responses to reviews
%
of consumers have now been asked to leave a review for a local business
%
of these being offered a discount, gift or cash in return
WHAT’S HOLDING YOU BACK?
Now that you can see some of the advantages of Invoteq’s Review, what’s holding you back? Following are the most frequently asked questions (FAQs):
CAN YOU RESPOND TO SITES OTHER THAN GOOGLE & FACEBOOK?
Yes, by providing you the direct links to the review pages and managing your login credentials, it is easy for you to login to the review site and post responses.
HOW MUCH TIME DOES IT TAKE TO UPLOAD CONTACTS?
It only takes a few minutes to upload contacts if in an Excel file or CSV format. This can also be automated.
IS IT COMPLICATED TO SETUP?
No. You can use the default settings and most reviews will be setup automatically. Regardless, the ReviewInc team will help customize it for you when you start the service.
IS IT EXPENSIVE?
No. In fact, it saves time and money because it does the work for you. It includes unlimited users at no additional cost, plus it is up to 40% less than other competitive platforms–as the industry’s price performance leader.